World Consumer Rights Day

World Consumer Rights Day is an annual international holiday dedicated to consumer protection. The date of the celebration falls on March 15. Consumer rights are approved at the legislative level. Customers always have the right to view the product, study it, choose a product, and many other actions.

History

We purchase items and food from stores every day and order services. If salespeople are rude, store shelves sell products past their expiration date, or services are provided by unqualified professionals, you can always publicize the problem and file a complaint. Problems need to be solved, not silenced. The customer pays for the product/service, so they have every right to receive quality service.

We have Consumers International to thank for creating World Consumer Rights Day. It appeared in 1960 and allowed consumers from all over the world to assert their rights. The establishment of the corresponding holiday occurred in 1983. The date of the celebration is chosen for a reason – on March 15, 1962, D. Kennedy proclaimed four major consumer rights: the right to safety, the right to access information, the right to choose, and the right to be heard.

Interesting facts

• The average warranty on complex appliances and other equipment is 2 years. The warranty periods from the store and the manufacturer may be different.
• Consumers International consists of 250 organizations from all over the world, whose activities are aimed at the observance of consumer rights.

How to celebrate

If you have encountered a violation of consumer rights, report the precedents to the appropriate authorities. The application will be processed, and if necessary, the store or various establishments will be inspected.

Spread the word on social media. Ask users if they have often encountered violations of consumer rights and what they have done in such cases.

When is World Consumer Rights Day in 2025?

World Consumer Rights Day is observed on March 15 each year.

Observations