World Consumer Rights Day is an annual international holiday dedicated to consumer protection. The date of the celebration falls on March 15. Consumer rights are approved at the legislative level. Customers always have the right to view the product, study it, choose a product and many other actions.
We purchase items and food from stores every day and order a service. If salespeople are rude, store shelves sell products with an expiration date, or services are provided by unqualified professionals, you can always give publicity to the problem and create a complaint. Problems need to be solved, not silenced. The customer pays for the product/service, so he has every right to receive quality service.
We have Consumers International to thank for creating World Consumer Rights Day. It appeared in 1960, and allowed consumers from all over the world to assert their rights. The establishment of the corresponding holiday occurred in 1983. The date of the celebration is chosen for a reason – on March 15, 1962, D. Kennedy proclaimed four major consumer rights: to safety, to access to information, to choose, and also gave the right to vote.
- The average warranty on complex appliances and other equipment is 2 years. The warranty periods from the store and the manufacturer may be different.
- Consumers International consists of 250 organizations from all over the world, whose activities are aimed at the observance of consumer rights.
How to celebrate
If you have encountered a violation of consumer rights, then report the precedents to the appropriate authorities. The application will be processed and, if necessary, the store or various establishments will be inspected.
Spread the word on social media. Ask users if they have often encountered violations of consumer rights and what they have done in such cases.
When is World Consumer Rights Day celebrated in 2024?
World Consumer Rights Day is observed on March 15 each year.