Emma M. Nutt Day

Emma M. Nutt Day honors the first female telephone operator in America. Emma began working for a telephone exchange company on September 1, 1878, and held this position for over 33 years. Before Emma, only men served as operators, but she changed the course of history. Her soft, soothing manner of speaking quickly became popular, and soon telephone companies began hiring more women for the role. Emma’s sister, Stella, also followed in her footsteps and became an operator.

History

In the early days, the Boston telephone company hired young men as operators. However, their brief and sometimes inappropriate communication style—including pranks and even rudeness—led management to seek alternatives. As a result, they decided to hire women instead. Emma M. Nutt became the first female operator, starting her job on September 1, 1878, with a salary of $10 for a 54-hour work week.

Interesting Facts

• Emma M. Nutt remains a symbol of the importance of human communication in a world increasingly driven by technology.
• World War II began on Emma Nutt’s 61st birthday.
• Lily Tomlin, the American actress known for playing a telephone operator on the TV series Laugh-In, was also born on September 1.
• Callers admired Emma for her gentle and calming voice.
• Emma was highly skilled at operating the switchboard and connecting calls accurately.
• Before becoming an operator, Emma had to pass tests measuring her height, body weight, and arm length, which were required due to the setup of the operator rooms.
• Emma worked as a telephone operator for 33 years.

How to Take Part

Learn more about this remarkable woman, whose career marked a significant historical era. Emma changed history and opened the door to a new profession for women. Share her story on social media and let her example inspire others to break barriers and pursue success.

When is Emma M. Nutt Day in 2025?

Emma M. Nutt Day is observed on September 1 each year.

Observations